Timethinker WiFi Switch for Apple Homekit ALexa Siri Google Home APP Remote Control Smart Socket Plug EU US AU UK Adapter
Q1: Device networking failed?
1.The WiFi password is incorrectly entered. Please confirm and enter the correct WiFi password and try again.
2. WiFi password can not exceed 16 characters, does not support passwords in @¥! special characters，ect , it is recommended to change the WiFi password to letters plus numbers.
3. The device does not support 5G WiFi network,please check if mobile phone connected to 5G WiFi, please access the 2.4G network.
Q2: When search device failure happens even after several times, what should I do？
It may be caused by cookie in phone when adding repeatedly. Please turn off WLAN and after a while, reboot the WLAN. It’s suggested to turn off the power supply and restart the device, then go on adding device procedure.
Q3: What if the Wi-Fi pass code change leads to socket network off?
Delete the device from phone APP and re-add it.
Q4: Why would it happen that network connecting fails during adding device procedure?
Please check if WIFI pass code is correct or not first, then confirm the pass code before re-adding it.Or if the device is far from Router, weak signal in this situation, and also some environmental factors disruption, please keep the device close to Router (within 2M) and re-add it. And please be noted that the device can not recognize the 5G WI-FI , pls use the 2.4G WI-FI. Please make sure that Router is not with MAC filter.
Q5: How to configure your Timethinker socket with your iPhone ?
Q6: How to configure your Timethinker socket with the Apple Homekit ?
Q7: How to configure your Timethinker socket with the Amazon Alexa ?
Q8：How to configure your Timethinker socket to the Google Home ？